Return Policy | Ciel Promoted
All sales made by Ciel Promoted are final and non-refundable. By making a purchase, you acknowledge and agree to abide by the terms outlined in this policy. Please read the following carefully:
No Returns: We do not accept returns or exchanges for any products or services purchased from Ciel Promoted. Once a transaction is completed, it cannot be reversed. If you need to order samples for sizing, please email us at info@cielpromoted.com.
Quality Assurance: We take utmost care to ensure the quality and accuracy of our products and services. However, if you encounter any issues or defects, please contact our customer support team within 30 days of purchase. We will make every effort to address your concerns promptly and to your satisfaction.
Exceptions: In rare cases where a product is found to be defective or does not meet the specifications as advertised, we may, at our discretion, offer a replacement or store credit. Such exceptions will be evaluated on a case-by-case basis.
Final Sale: All clearance, discounted, or promotional items are sold as final sale and are not eligible for return or exchange unless explicitly stated otherwise at the time of purchase.
Non-transferable: Refunds, exchanges, or store credits are non-transferable and cannot be exchanged for cash or any other form of compensation.
Cancellation Policy: Orders cannot be canceled once they have been placed and processed. Please review your order carefully before completing your purchase.
Shipping and Handling: Shipping and handling fees are non-refundable. In the event of a return or exchange due to our error, we will cover the shipping costs.
Legal Rights: This policy does not affect your statutory rights as a consumer, which may vary depending on your jurisdiction.
Modification of Terms: Ciel Promoted reserves the right to amend or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying customers through other appropriate channels.
Contact Us: If you have any questions or concerns regarding our no return policy, please contact our customer support team at info@cielpromoted.com.
By proceeding with a purchase from Ciel Promoted, you agree to comply with the terms and conditions outlined in this no return policy. Thank you for your understanding and cooperation.